Legal

Privacy Policy

Last updated: 12 May 2025

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In compliance with personal data protection regulations and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, “GDPR”), as well as Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, “LOPDGDD”), we hereby inform you about the processing of personal data carried out by MASIA CAPITAL S.L. in response to queries received via the contact email or other communication channels.

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1. Who is responsible for processing your data?

Company Name: MASIA CAPITAL, S.L. (“MASIA CAPITAL”)
Registered Office: Avda. Diagonal, 423, P.1, PTA 2, 08036, Barcelona (Barcelona), Spain
Tax ID: B75629774
Email: hola@masia.vc

2. When do we collect your personal data?‍

We collect your data when you contact us through the communication channels made available to our clients and potential clients, and throughout the course of the query you have submitted.

The data processed will be those provided by the sender in relation to the enquiry.

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3. Purposes and legal basis for using your data

The following table outlines the purposes for which we may use your personal information, along with the corresponding legal basis that permits us to carry out such processing:

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Purpose	Legal basis
The data you provide when contacting us through our communication channels will be used to respond to the enquiry or request received and to provide the appropriate reply.	Consent given upon initiating contact (Art. 6.1.a) GDPR)
The information will be processed to comply with our legal and regulatory obligations, as well as to comply with potential court rulings and other decisions made by competent authorities. This includes the disclosure of your personal data to law enforcement authorities where there are suspicions or indications of actions that may constitute a criminal offence.	Compliance with legal obligations (Art. 6.1.c) GDPR)
Sending questionnaires and surveys to assess the level of satisfaction with the service provided.	Pursuit of legitimate interests (Art. 6.1.f) GDPR)

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4. How long will we retain your personal data?

We will process your data for as long as necessary for the purpose for which it was collected.

Once this period has ended, the data will be blocked and stored for the legally required time to defend against possible claims and to comply with any applicable legal obligations.

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5. Who may your data be shared with?

Your personal data may be processed by service providers acting as data processors.

Data will only be disclosed to public authorities when necessary to comply with legal obligations.

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6. What are your rights when you provide us with your data?

If we process your personal data, you should be aware that you have the following rights:

Right to access your personal data: you can ask whether we are processing your data and access such data.
Right to rectification of inaccurate data or to complete incomplete data.
Right to erasure of your data.
Right to restriction of processing.
Right to object to processing: we will cease processing your data unless required to do so by law.
Right to data portability: if you wish your data to be processed by another controller, we will facilitate the transfer.
Right not to be subject to a decision based solely on automated processing.

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At MASIA CAPITAL, we process personal data based on the consent you give when you contact us with an enquiry. You have the right to withdraw this consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise your rights, please contact us via email at hola@masia.vc or in writing at the postal address provided in this document.

You may also lodge a complaint with the Spanish Data Protection Agency at https://www.aepd.es/ if you consider that your rights have not been respected.

Please remember that you are responsible for the data you provide, so it must be accurate, truthful, and kept up to date.

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7. Data of minors

Given the nature of our products and the audience we target, the enquiries we receive come from individuals over the age of majority and, in any case, over the age of 14.

If parents, guardians, or legal representatives believe that minors under their care have sent us personal data, we kindly ask them to contact us via email at hola@masia.vc.

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8. Data quality

You must always provide truthful information and update your personal data whenever changes occur, as we must hold your current data for as long as it is necessary for the processing purpose.

Senders must not provide third-party data without having previously obtained their consent and informed them of this privacy policy. The user is solely responsible for the lawfulness of the data provided.

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9. International transfers

We may transfer your personal data to a country outside the European Economic Area (EEA) when certain service providers carry out the processing.

Such transfers will always be made with appropriate safeguards in place, such as the use of the European Commission’s standard contractual clauses or other mechanisms approved by applicable regulations.

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10. Modifications

We will only use your personal data in accordance with the terms set out in this document in effect at the time your information is collected.

MASIA CAPITAL reserves the right to modify this privacy policy at any time, so we recommend that you review it whenever you provide us with personal data.